When we have problems interacting with technologies, it’s a direct result of our not having asked the right questions in the design process. To be effective, we must shift our focus from the techno-centric to the human-centric. (Bill Buxton, research scientis, Toronto, Canada)

J’ai prélevé ce texte dans Massive Change de Bruce Mau and The Institute Without Boundaries dont voici la capture.

Rien de neuf, si ce n’est que d’enrichir les propos de Nicolas Henchoz.